Last updated on 10th January 2022

Thank you for registering with Geotrace. We hope you are happy with your login experience. However, if you are not completely satisfied with your registration for any reason/s, you may return to us for full refund only. Please see below for full details about our return policy.

RETURNS:

All returns should be postmarked within fourteen (14) days from the date of registration / making payment. All returns should be in original format, unused by you, in condition as was at the time of registration / making payment.

RETURN PROCESS:

To cancel your subscription and claim for a refund, please send an email to the Grotrace customer service es@iflmea.com to claim a Return Merchandize Authorization (RMA) Number.After receiving the RMA Number, send us your claim of refund including your proof of payment to our following address:

INDIAN FINISHED LEATHER MANUFACTURERS AND EXPORTERS ASSOCIATION (IFLMEA), CMDA Buildings, Tower-II, Third Floor, No.1, Gandhi Irwin Bridge Road, Egmore, CHENNAI – 600 008, Tamil Nadu, India.

Attention: Return / Refund

RMA Number:

Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your claim for refunds.

REFUNDS:

After receiving claim for your refund, and inspecting the condition of your claim for refund, we will process your refund. Please us fourteen (14) working days to process your claim. We will notify you when the refund claim has been processed.

EXCEPTIONS:

If you find any difficulty in using our services in www.geotrace.in and / or not satisfied with the type of services provided by us in the above website, please do write to us for any rectification and / or corrective measures and suggestions.

QUESTIONS:

If you have any questions about our return/refund policy, please contact us at: +91-44-28411055 Or es@iflmea.com

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